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3.4

I have purchased several items from Conns through the years never had any problems I purchased a couch to match my loveseat and chair when I got the couch I wasn't here so my husband signed for me when I got home I realized it was the wrong color few days later went to the store to make sure I had chose the right color come to find out it wasn't the color that I chose that was on the store floor talk to the manager Lewisville Texas as a matter of fact two different managers I spoke with one was very concerned the other didn't care had to keep calling in spite of all of that talk to corporate on several occasions called was left on hold hours at a time nothing was done about it I I will never purchase from Conns again here are pictures of my items tell me do you think they would be more considerate being that they deliver me the wrong item paperwork had the color that I chose no more beware, the dark color is what they brought to my house the lighter colors is what one that I picked in the store and what I have at home

Reason of review: Not as described/ advertised.

Location: 2422 S Stemmons Fwy, Lewisville, TX 75067, USA

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