State: Texas City: Austin Clear all filters (12 of 669 reviews match)
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On 12/10 or 12/11/15 my husband and i bought a new TV and the warranty from Conn's, on 1/1/16 the TV just died, black screen but could still hear the sound. It happened after hours so we had no choice but to wait until the next day to take it in to be serviced. We have...
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1.0
I didn't like
  • Any aspect of the transaction
  • Unwilling to solve problems
#776998
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I bought a washing machine from Conns in Round Rock, Tx like literally 12 months ago... On Friday (3 days ago) I was attempting to wash some towels and guess what! My washing machine was not draining water, spinning or going any further than the fill cycle. I then...
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1.0
I didn't like
  • Service or dishonesty
#688241
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Tuesday, August 18, 2015 Conn’s Home Plus P.O. Box 815867 Dallas, Texas 75234 Re: Extremely Dissatisfied Customer Account Number ===== Dear Conn’s: My wife and I picked out some merchandise and made the purchase on 07/22/2015. We believed the salesman when he told us...
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1.7
I liked
  • Product and ease of financing
I didn't like
  • Service or dishonesty
#685020
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Waited in the store yesterday for an hour and a half , waited again today for 45 minutes for the sales rep or manager, found out that the mattress I had ordered was discontinued and they sold the store model, then he told me my sofa order was not in stock and he didn't...
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1.7
#597051
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Conns - CAUTION - PLUG IN TV AND MAKE SURE IT WORKS!!!!!
Purchased a 70" LG Smart TV for $2300.00, got home opened the box up and hung it on the wall. Turned it on and the interior LED panel was cracked. Contacted the store and they referred me to the Conns Service Department. Scheduled a visit and the service technician...
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2.0
#540474
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I BOUGHT 2 TV'S SAMSUNG AND LD BRAND A DVD PLAYER A WASHER G.E.AND A SECTIONAL LEATHER COUCH FROM CONN'S IN ROUND ROCK TX ON DEC. 28TH 2012. I WAS SUPPOSE TO RECEIVE A REBATE of $129.00. I AM STILL WAITING. I'VE HEARD EVERYTHING FROM THE CHECKS IN THE MAIL...
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#399644
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Both 2 Tvs and a washer. Submitted my rebate in December 2012. And never have received my rebate. Checks in the mail oh we will send out another check. To this day I am still waiting. I encourage anyone with this problem to report them to the BBB. Conn's is conning...
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#398824
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DO NOT BUY! We bought a 60' Samsung Smart Tv from them. Days later it started to malfunction. We called Conns and spoke with an employee about returning or exchanging and they told us that as long as it was within the 30 days policy they would gladly do a refund or...
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#368948
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WE have done business with Conn's for 10 yrs. I do not understand why I should have to pay 79$ for my purchase not being in stock when I am willing to pick up product at store, however if I bought a item [microwave[ 125$ more delivery NO Charge. I bought it, but...
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#335557
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On 1/3/12 I purchased a Toshiba 65" 480HZ 3D LED TV (model number 65UL610U). From the time of purchase the TV has not refreshed at the appropriate specifications that the TV featured. As time progressed, additional issues were noticed with the TV such as vertical...
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#320330
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