Not resolved

we bought a sofa from Conn's a year a go we complain about it not being comfy, they replaced cushions steel didn't help. now customers service hangs up and wont answer phone or leaves us on hold for hours that real good service, trying to get some one at Conn's to fix this is in possible. wanted to hold out and not pay we got letter going to turn you in to credit bureaus they dont report when we pay on time, may we should report them to BBB may be then they will fix it. Hope every one reads this.


Monetary Loss: $1.

Company wrote 0 private or public responses to the review from Apr 10, 2009.
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Conn's in under investigation by the Texas Atty. General.

Currently, the Houston BBB has suspended their membership. Contact them with your concerns maybe some action will then take place.

Zirakpur, Punjab, India #57547

So there is nothing technically wrong with the couch. It just isn't comfortable?

No wonder they are leaving you on hold for long periods. Probably can't stop laughing.

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