Conns - Rotten customer service service
i purchased a 55 inch curve tv it was to large to go in my car sales person took out of box an put in my car. i said what if some thing happen i t's ok we do this all the time.so got home plugged up screen was damaged .so i called store spoke with manager an sales person was told to bring in for exchange.brought it in got approval for another tv was getting ready to leave someone from back of store said no take that damaged tv back.
of course i took a picture of damage tv an left in store called custumer service told them what happen this is there response take a picture of tv on. i said the tv is in the store i was given the same response i am given them a certified letter an wait for their response if no response.it wil become a legal matter.
Reason of review: Poor customer service.
Conns Pros: Charles sales person, Salesman was great.
Conns Cons: Very poor customer sevice, Your call center for delivery is really bad.
Location: 1051 E County Line Rd, Jackson, MS 39211, USA
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