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Resolved

Resolved: Conns - Ms. Cynthia Barton (manager) Port Arthur

Bought a computer today and ready for check out and asked them to wipe it off cause its kinda dirty and make sure everything is allright and this manager told us to buy a new one if we want a clean one. So rude, the worst customer service and the first time I have experienced this in CONNS. I am a regular customer, buying since 2014
Company wrote 0 private or public responses to the review from Feb 16.
4.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1191334
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Resolved
sold me a bed for $6,000 and o interest but months later turned in to my credit report I owe over $9,000 and some change.... payments was to be around $250.00 but they are $340.00 , came to find out they over charged me in the first place and salesman lie to make a...
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Company wrote 0 private or public responses to the review from Feb 10, 2017.
1.5
I didn't like
  • But woulnt when i recieved the first bill
  • Saying i could return bed in 30 days
  • Way they talked me into sale when it was over priced
#1006165
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Resolved
I went to Conn's in Port Arthur this weekend to look at purchasing a new TV. We finally decided an a OLEG, but it turns out it was their display model. We were informed the warranty was no different, so we decided to purchase it on credit. The unit was set up for...
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Company wrote 0 private or public responses to the review from Jul 25, 2016.
4.8
I didn't like
  • Customer service
  • Warranty fine print
#888321
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Resolved
Do not purchase products from Conns. I bought the LG washer; it is constantly broken. When the technician comes, he says I need various parts. I remain without a washer for up to two weeks. When the parts finally come and placed on the washer still is not working. ...
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Company wrote 0 private or public responses to the review from Jun 30, 2016.
1.9
#874556
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Resolved
We bought a washer and dryer in January, 2014. We paid it off on the six month no interest option in July, 2014. We have not heard from them at all since. Yesterday November 11, 2015 robo calls started to tell me we owed a balance on the account. I spoke to several...
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Company wrote 0 private or public responses to the review from Nov 12, 2015.
3.0
#733228
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Resolved
November 10, 2015 We, Ted and Martha Carlisle bought the furniture in questions 6 months ago. It’s just my husband and I in the household. The damaged chair is by the window and has only been used 3 times. I proceeded to use it myself and it felt unstable, I had to get...
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Company wrote 0 private or public responses to the review from Nov 12, 2015.
2.1
#733126
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Contact Conns

Mailing Address:
Conns
PO Box 815867
Dallas, Texas 75234-5867
United States
Phone:
(877) 358-1252
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