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Don't bother buying from Conn's. It has been a huge nightmare. I made my purchase 10/17/2018. I was lied to, I emailed my proof of insurance before I went in to fill out the paperwork and called my agent while in the store to confirm my renter's policy would cover the...
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Company wrote 0 public responses to the review from 10 hours ago.
1.0
#1427320
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Conns - Defective furniture/FURNITUREGARD does not warranty
Conns - Defective furniture/FURNITUREGARD does not warranty
August 2018 called to report a claim with warranty for my Dec. 2014 purchase (couch set) with warranty, called to report peeling damage, Furnituregard took weeks to respond, had to follow up to get a repair guy out, he came, took pictures, indicated that he was...
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Company wrote 0 private or public responses to the review from Dec 11.
#1420513
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On November 4 my wife and I purchased a washer and dryer from Conn's. We thought we were getting a good deal, but we didn't know for sure because we received no paperwork of any kind on completion of the deal. Everything was emailed hours later, only to find out they...
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Company wrote 0 private or public responses to the review from Dec 10.
2.6
I didn't like
  • Poor customer service from store personnel and management
  • Being jerked around by staff and management
#1420368
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Lies from corporate: They say I turned down delivery. I asked them to let me see if I could fit it in my car before I decide. They say ok and break it while putting it in the car. Long story short once we determined the tv wouldn't fit and decided upon delivery, the...
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Company wrote 0 private or public responses to the review from Dec 10.
3.2
I didn't like
  • Poor customer service from store personnel and management
  • Poor customer service and lack of assistance solving issue
  • Rude uneducated credit department phone jockeys
#1420269
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Conns - Good experience

We purchased a new TV and later, a new recliner and have had nothing but good experiences with Conns. I paid one account off and am paying the second one off shortly. We will continue to shop there...god experience and quality merchandise.
Company wrote 0 private or public responses to the review from Dec 07.
#1417430
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What can I say I am so tired a frustrated dealing with these people. I have paid in full all my accounts I owe the nothing yet they took money out of my account for payment on a account that has been closed been trying to get a refund for 6 months finally recieved a...
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Company wrote 0 private or public responses to the review from Dec 04.
1.0
#1415366
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Conns - Conn's refund me with a check and it bounced

They had took money from my checking account for a payment on a account that was closed already pay for! after 5 months of going back and forth asking wheres my money I finally get a check and 6 days later it bounces.at this point I just don't know what to do anymore.
Company wrote 0 private or public responses to the review from Dec 04.
#1415358
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On Nov 25, 2018, I purchased what I thought was a Samsung Straight sound bar along with a 65” Samsung TV. When I got home we noticed it was not the straight one I asked for but the Curved sound bar. After pulling up the item on different websites and checking the...
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Company wrote 0 private or public responses to the review from Nov 30.
2.3
I didn't like
  • Salesman never discussed or informed us of exchange policy
#1411442
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We bought some appliances in June 2018 ($4,000 worth). At the end of October 2018 we were having some hardships due to my husband having surgery and was out of work. I called in and asked them if I could change my payment due date to the 1st of the month because that...
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Company wrote 0 private or public responses to the review from Nov 29.
Product
#1410906
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Contact Conns

Mailing Address:
Conns
PO Box 815867
Dallas, Texas 75234-5867
United States
Phone:
(877) 358-1252
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So I just received an email stating "You rock at making payments on time, so we've increased your credit line to 7K...blah blah blah...Effective 11/23/2018, you have been pre-approved for a credit line increase of 7K, Effective 11/23/2018, your outstanding balance with...
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Company wrote 0 private or public responses to the review from Nov 23.
#1406387
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