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I have been a loyal Conns customer purchasing thousands of dollar worth of merchandise over the years.I went to sams a few days ago and saw that they had the samsung galaxy table for 399 and decided to go to conns because they match prices and I have a conns credit account.

I go into the store and they are selling the table for 499, one hundred dollars higher than sams! The sales associate said no problem if they have it in stock we will match it. The salesman calls and checks with sams and they have it in stock, he goes to write it up and his manager says they can no match the price from sams. We checked to see what besbuy was selling it for and they had it for 399 also so we start the process again only to find out that they will not match their price either because bestbuys is white not gray!!!

The specs are exactly the same except the color. Target also is selling this tablet for 399, but with three local retailers selling this product for one hundred dollars cheaper they still refused to match the price!!! I sent an email to Conns customer service two days ago and still have not had a response!!

Good by Conns!!!Y have lost a good customer!!!!

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Anonymous
#527625

Sounds like you did not have cash to get the cheaper deal so you used Conns credit on a small purchase and now your mad about overpaying after the fact. Those have been $399 for a long while. Research harder next time fool.

Anonymous
to guest San Antonio, Texas, United States #618790

Guest sounds like a conns employee, conns employees are trained to make the sale, and so they dont lose any commission they refuse to price match. ...that being said .... Joe perez the manager said they (conns) do not price match computers or tablets because the technology is old in 20 or sodays , i went to there conns homepagead it read, we price match up to 14 days of purchase. Also they tried to push the conns credit line over the ge capital line of credit which we have.... ill never go to that store again.... and ill make sure joe perez is not where im buying !!!! He definitely is the pro of cons !!!

2514 SW Military Dr

San Antonio, TX, United States 78224

United States

(210)924-2900

Anonymous
to guest San Antonio, Texas, United States #618793

Joe perez the manager said they (conns) do not price match computers or tablets because the technology is old in 20 or sodays , i went to there conns homepagead it read, we price match up to 14 days of purchase. Also they tried to push the conns credit line over the ge capital line of credit which we have.... ill never go to that store again.... and ill make sure joe perez is not where ixam buying !!!! He definitely is the pro of cons !!!

2514 SW Military Dr

San Antonio, TX, United States 78224

United States

(210)924-2900

Anonymous
to guest Walnut Creek, California, United States #619183

You are assuming an awful lot about what someone can afford and can't. Sounds like you need to do some research about assumptions.

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