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Contact Conns Customer Service

Conns Phone Numbers and Emails

Toll-Free Number:

  • (877) 358-1252
Call customer service
Send Message

Customer Service:

  • (844) 894-0717
    Delivery
  • (877) 472-5358
    Warranty Renewal
  • (800) 898-7105
  • (843) 529-6001

Accounting/ Billing:

  • (800) 511-5750
    Credit Account Information and Payments
  • (877) 472-5422
    Online Credit Application Inquiries

Investors/ Franchasing:

  • (936) 230-5899
    Investor Relation
  • (216) 464-6400
    S.M. Berger and Company

Jobs/ Career:

  • (888) 614-5627
  • (855) 311-9572

Sales/ Reservations:

  • (866) 765-1513
    Conn's Web Store

Conns Emails:

Customer Service
Investors/ Franchising
Jobs/ Career
Media
Is this your business?

Conns Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Conns Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Conns is 8773581252. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Conns may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.

View full overview ›

How to Contact Conns Customer Service?

Most Popular Number:

(877) 358-1252
Total calls: 2 094 Issues resolved: 86 Last call: Dec 11, 2025

You can reach out to Conn customer service phone number at 1-877-358-1252, available for all your inquiries. By dialing this Conn customer number, you can communicate with a trained representative ready to handle an extensive range of inquiries. From product questions and account details to billing and payment issues, you will receive solutions to your queries and questions.

In case you are looking to get your product repaired, you can call the Conn service team at 1-855-266-6349. Through this number, you will be able to talk to Conn staff members who specialize in product troubleshooting and repairs. If you are looking to have your products fixed or repaired, you can call 1-855- 266-6349.

In order to contact Conn’s customer service directly, you can give them a call at 1-877-358-1252. This Conn’s Home Plus’ customer service phone number can be used for general customer service, which includes inquiries and other general issues.

Similarly, if you require product repair services, you can call their other number, 1-855-266-6349. Also, if you are looking for assistance regarding your online orders, the dedicated phone number is 1-866-765-1513.

To get in touch with Conn’s Customer Service through My account, first visit the official Conns website. In the upper right corner, you'll see the 'My Account' button - click on it. Using your login credentials, proceed to sign in to your account. Once you're logged in, various options will be at your disposal.

You should look for the one that says 'Service Request.' By clicking on this, you'll land on a new page that allows you to schedule a service as well as track an existing one. You'll also find options to send an email to a customer service representative or call them, whichever aligns with your comfort and convenience.

PissedConsumer Club

Contact Information

Conns Website:

Conns Help Center:

Corporate Office Address:

Conn's, Inc.
2445 Technology Forest Blvd, Suite 800,
The Woodlands, Texas 77381
United States

Other Info (opening hours):

Mailing Address

P. O. Box 2358

Beaumont, Texas

77704-2358

More contact details

Conns Customer Service Reviews

1.3 / 5
Bad
James Sydenstricker
Lack of communication.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Will not email me to resolve my issue. I did an over payment and they will not return my email on the matter. I can not pay the remaining bills because of the over payment.

Delmore Ilm
Some what okay

Not bad finally resolved my concern about my over payment maybe but I've been waiting for a month for my refund for over payment

Pauline T Tnt
Annoyed
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I had $100 left on my balance. Logged in to pay it and it showed a balance of over $500.

I called a d spoke with a gentleman who told me I had to pay the balance by July 2 so interest was added. I told the gentleman that I was told I had to the end of July. He said he filed an appeal and I had 24-48 hours to call back and find out the decision. I tried calling back and everyday/multiple times a day, the automated system would go through its talk and then hang up on me.

So, I emailed. Now my balance after paying the $100 that I originally owed shows $130.

I cant get anyone on the phone and I have yet to receive a return email. I have used conns for years and this is the first time I have had any issues and cant get a response/resolution.

Keisha Wnk
Very professional and friendly

Set up my service call very quickly, and she was very pleasant to speak with all pertinent information required to identify me as the customer was obtained

How Good is Conns's Customer Service?

Nanci N Ckh
Nanci N Ckh
Feels Disappointed | Mar 04, 2025

Impossible to get through to them. Ridiculous. Horrible customer service. My refrigerator is not even a year old. No response at all from them.

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Kathy B Kyn
Kathy B Kyn
Feels Disappointed | Nov 15, 2024

I am very very pissed she was to only take $25 out of my checking and she took all my money out of my bank account I am very very mad I needed that money to go get groceries

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Zaid Fps
Zaid Fps
Feels Disappointed | Nov 13, 2024

Can get nobody to help in Agreement service.

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Aryaman Zyy
Aryaman Zyy
Feels Disappointed | Jun 11, 2024

Very dissatisfied your delivery crew caused me a nightmare after dealing with conns for 35 years not sure I will be back

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Lasha Dsv
Lasha Dsv
Feels Satisfied | Jun 02, 2024

I only called that number cos that’s the one the website gave me

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Jamilyn Hyb
Jamilyn Hyb
Feels Satisfied | Jun 12, 2023

Friendly and good communicator answered all my questions

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Summary of Conns Customer Service Calls

3.2K TOTAL
CALLS
03:01 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Conns?

Payments and Charges Question:

  • “Bill”
  • “Payment”
  • “Paid off my account but I paid more than what owed wanting my money that yall owe me”

Product/ Service Question:

  • “Warning on t”
  • “Warranty”
  • “The sofa that I purchased the reclining is messing up”

Request for Information Question:

  • “My granddaughter bought me a washer and dryer from conns and I need to know how to call for the warranty she purchased”
  • “Information”
  • “Checking on my over payment I'm due”

Account Question:

  • “Account”
  • “To reopen my CONN’s account. How do I go about reopening my CONN’s account”
  • “Pay balance”

Shipping and Delivery Question:

  • “I did not receive code!!!”
  • “Locations”
  • “Waiting on tracking number”

Employment Question:

  • “Pay off balance”
  • “401k”
  • “Payoff amount”

Staff Question:

  • “Service call”
  • “Need service”
  • “Refrigerator need service”

Activation/ Cancellation Question:

  • “Cancel payment”
  • “To activate my card”
  • “Cancel extended warranty on TV”

Return/ Replace Question:

  • “Change in debit card”
  • “Dinette chair replacement”
  • “Online order incorrect”

Cards Question:

  • “Up date card on file”
  • “Credit card website”
  • “Credit card”

Website/ Application Question:

  • “Credit application”
  • “Installation”
  • “Need tv installed”

Refund Question:

  • “Refund on insurance”
  • “I need my refunds”
  • “Refund on cancelled order”

Other Question:

  • “The OLED, which was highly praised, has lines in the panel.”
  • “Mantenimiento a mi secadora”
  • “Tv issue”

Compare Conns Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lowes
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1.4 out of 5
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