Contact Conns Customer Service
Conns Phone Numbers and Emails
Toll-Free Number:
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(877) 358-1252
Customer Service:
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(844) 894-0717Delivery
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(877) 472-5358Warranty Renewal
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(800) 898-7105
Conns Emails:
Conns Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Conns Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Conns is 8773581252. 58% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Conns may ask you for the following information to identify you as a customer: phone number, first and last name or address.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Conns Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Conns is 8773581252. 58% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Conns may ask you for the following information to identify you as a customer: phone number, first and last name or address.
People call Conns mainly because of request for information, account, payments and charges.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Conns is customerservice@conns.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Conns Website:
Conns Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address
P. O. Box 2358
Beaumont, Texas
77704-2358
Conns Customer Service Reviews
DThe biggest run around ever!! Promised delivery Oct 6, then Oct 7 un notified.still no delivery..
later told that it would be Monday Oct 9, then Oct 8th on Sunday. Continuously given the run around. Decided to cancel the entire order. I cant anymore.
Taking my business elsewhere. Poor customer service from the store to the warehouse personnel (Randolph) This person lied three times in two days. Not to be trusted with scheduling delivery. Not logistically proficient at all.
He should not be in this business of being the face of a companies delivery services. PoorVery Poor!!
How Good is Conns's Customer Service?
Very dissatisfied your delivery crew caused me a nightmare after dealing with conns for 35 years not sure I will be back
I only called that number cos that’s the one the website gave me
Friendly and good communicator answered all my questions
Hablé con la representante de servicio al cliente de la garantía que compre y la quiero cánselar
Satisfy.
Great
Summary of Conns Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Conns?
Payments and Charges Question:
- “Pay my bill”
- “Pay bills”
- “Pay bill with card”
Request for Information Question:
- “Checking balance on my account”
- “Question on my balance?”
- “Questions on purchase”
Account Question:
- “I don't have an account with conns”
- “Locate my account”
- “Old account”
Product/ Service Question:
- “Damage dishwasher”
- “Burglery/insurance dept.”
- “Warranty on my refrigerator freezer I bought”
Shipping and Delivery Question:
- “Delivery status”
- “Delivery issues”
- “Wrong item delivered”
Employment Question:
- “To get a pay off letter”
- “Need pay off”
- “Pay off”
Staff Question:
- “Service for refrigerator”
- “Rude employee”
- “Service for refrigerator and I bought a I bought a dining set table and the chairs are rocky”
Activation/ Cancellation Question:
- “To activate my card”
- “Cancel extended warranty on TV”
- “Canceled order”
Cards Question:
- “Up date card on file”
- “Credit card website”
- “Credit card”
Return/ Replace Question:
- “Exchange washer”
- “Replacement parts”
- “To Return Furniture”
Website/ Application Question:
- “Credit application”
- “For application answer”
- “For application n server”
Refund Question:
- “I need my refunds”
- “Refund on cancelled order”
Other Question:
- “Un pago”
- “Warrenty”
- “Hrud”
Compare Conns To
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