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1.0

Have purchased several products from Conns and every time found that the service department is the worse ever. Something goes wrong count on 2 weeks min for a fix.

Thank you Mr. Service Manager.

Don't bother with C/S they aren't interested in helping we reached out to a manager and C/S shielded them and said they would call in 24 hours guess what it's been 2 weeks still no call and no surprise.Our Fridge (paid $3K LG 1.5 year old ) has been down for weeks now after 2 techs has come out and mis-diagnosed the issue, The Service department is terrible I don't know how they have so many terrible reviews and cant see there is a problem, To the service manager, dude you need to find a new job your department and how it's run is awful. If you have issues pack your patience and Frustrations.

Reason of review: Poor customer service.

Monetary Loss: $350.

Conns Cons: Service department.

Location: 7736 FM 1960, Houston, TX 77070, USA

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