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1.7 Based on 190 reviews
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  • Customers like
    • Product and ease of financing 5
    • Price advertised 5
    • Stores staff 4
  • Customers don't like
    • Customer service 21
    • Service or dishonesty 9
    • Misled 7
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I purchased a laptop and desktop from Conns in or around November 2015. I was told that I qualify for a year no interest. So I had been doubling up on my payments to hurry up to pay it off before the year was up. Well I found out in July 2016 that I did in fact have interest. I have been calling since I found out in July to get it resolved. First, I was told that I did qualify and not sure why it was not on the contract, but it will take them... Read more

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My husband and I purchased an LG WT5480CW washing machine from Conn's the end of January 2016. The end of July we noted suds from the washing cycle leaking onto our back patio, and had a plumber evaluate this and it was found to be a leak in the machine. After three visits, including paying the plumber visit a hose was replaced and the proper clamps were placed and then six weeks later it leaked again and they offered to have LG out to put in... Read more

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Lillian Lavalais phone number area code 409 549-5405 date of birth 8 - 2 1951 last 4 of my social 2357 on August 24th I went into the store paid off my account balance with a loan cosolidationwhich was overpaid Buy $1,323.56. On August 29th I contact at the store to be sure that they were going to be releasing the $1,323.56 back to me I was under the impression that they were sending the reimbursment. being sent to me so by September 4th I... Read more

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I bought a Sealy king size mattress and box springs from Conns in Augista Ga .In November 2015. In March 2016 (4 months after purchase My husband sat on the bed and felt a spring in the mattress slip. I contacted Conns Service in April 2016 to report the problem and to ask for a service tech.to check the mattress for a defect, I did not hear from anyone so I made A second Call for help and still no Response From Anyone so I went in to the store... Read more

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On October 2015 I made a purchase from Conn’s which was paid as agreed per my contract. 0n July 2, 2016, I decided to make an additional purchase which the Store Manager assisted me with and requested that I sign a new contract which would replace the old one. He stated that no payment was required on the old contract for that month since they were going to have it closed and merged onto the new one with a new billing cycle starting on August 12... Read more

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My husband and I have purchased several pieces of furniture and appliances from Conns and had wonderful experiences with most of our interactions with them. That was until our last purchase. My husband and I decided we wanted two additional dinning room chairs and at the end of June 2016 we paid cash for two chairs. We didn't want to pay for delivery, so we opted to pick our chairs up in Denver. The sales rep verified that the distribution... Read more

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  • From mobile
  • Sep 11
  • #916925

A place where they say Yes when no one else will is bullsh**...they were rude, slow, unhelpful and make sure you read every little thing in store...I'm kinda glad we didn't get approved for their financing..their name definently fits them

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I purchased an Alien gaming laptop that crapped on me 15 days after purchase. Took it to the store to get a new one, but they said it had to be sent off to get checked and fixed or replaced. Call 7 days later to check the status of the computer and it had not even left the store. The store said it would ship it out. Called customer service and they called the store and the store said they had shipped it. Which one was lying i do not know. Either... Read more

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Conns are exactly what they are!! They lie just to get a sale.. They are rude and do not give good customer service.. Do not buy from conns, it's nothing but a headache... The store manager, warehouse manger were completely rude. We paid cash for all of our stuff, and the mangers told me to go to another store if we don't want to wait. It's been almost 4 weeks and nothing has been delivered when they promised to deliver the next day. Very... Read more

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The name says it all! If you are thinking about buying from Conn's you should reconsider. Unless you are able to pay cash in full you are getting scammed. Once the deal is done you can forget about friendly customer service. In fact they are the rudest most arrogant bunch of people I have ever done business with! Lie, cheat and basically steal if you use their financing. Its a joke and down right shady! Its the worst experience I have ever had... Read more

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