My name is Alfreda Days I went to Conn's because they sent me pre-approved Credit letter in the mail and I did need a washer and dryer but it turned out to be the worst experience I ever had the merchandise was broken the employees are lazy I was under the impression...Read more
I've contacted Conn's five times now for a $35.00 fee on my account. Every time I call I get different answers as to why that fee is on assessed. Now they are saying it's because I was late in July 2016 in which I was not and if I was don't you think the fees would be...Read more
I didn't like
- Train your customer service it is horrible
I owe one more payment on my furniture and now the covering is starting to peel and Consuela it the repair dept said its not covered under my comprehensive plan. At my initial purchase the salesman Brendan Bligen talked us into this warranty stating that even if I...Read more
Shame on Conns
i called to see how much was owed on my account that I have been paying on for nearly two years at Conns. I only financed $1900.00 and I still owe $1400.00. I only added a $260.00 lamp about 6 months ago, never missed a note and pay way ahead of due date. It’s a shame that they rip off customers this way! Something is wrong with this picture!!
Conns - Refrigerator down for a month
Nov 13-2017, 1 year old refrigerator,had repairs done 3 times, declared unrepairable Dec 6, but still without, one excuse after another
Conns - Fed up
I purchased and still paying for a w/d now my dryer is acting up cuts off in the middle of drying. I believe it over heats and turns off. No one took the time out to tell me about warranty for my items that I have. And no one will come out and look at items. If it starts a fire (God forbid) then we will have a whole issue....
Conns - Pre approved for 2000
How do you getvPrw Approved- just bought a house-US Veteran and applied ans denied... Really?
We went to Conn's on 12/8/17 and spent 2 hours pucking out furniture for our living room and dining room, a t.v. and setting up the contract. We were told that our items would be delivered on Monday the 11th. We were suppose to get 2 phone calls Sunday. One confirming...Read more
Went to Conn's on Tues 11/28/2017 and picked out a refrigerator and range. I told the sales person that the refrigerator which as an LG would be to big I wanted to get the Samsung he insisted that it would fit. So once everything was done he explain to me because of...Read more
- Stores staff
Me and My fiancee both have an accounts. My fiancee ordered furniture on black friday to be delivered on December 1. We have had now 4 trips to our home. One product damaged off the delivery truck only to be delivered to us the next day damaged. We ordered a coffee...Read more
- Our saleperson is trying to help
I didn't like
- Late delivery
- Damaged product
- No response from upper management
My wife and I went into the Colorado Springs location and purchased 4000.00 dollars worth of furniture. My wife needed a laptop so we dropped two night stands that she wanted so she could get the computer. Very next day they offer on line a free lap top for anyone...Read more
I'm buying a recliner from you that I have not had more than 6 months the scene where the fabric is sewed together the thread is coming apart and it's making a whole I called customer service I called the corporate office both told me that it's not covered under the...Read more
January 2017 i purchased a couch set..first month it fell apart..sevice man came sewed up the couch..this happen over and over for months until finally i said enough sewing ..so they finally decided to switch the couch for a diffarent set..so i go into the pearland...Read more
We came to this place thinking that we can get all we need in one place. We just moved here to New Mexico for work and the second here we went to them. We had "David" take care of us he was really nice, had no problem with him. After being there for about an hour we...Read more
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