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1.7 Based on 182 reviews
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  • Customers like
    • Product and ease of financing 5
    • Price advertised 5
    • Stores staff 4
  • Customers don't like
    • Customer service 20
    • Service or dishonesty 9
    • Misled 7
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  • From mobile
  • 1 day ago
  • #908921

Good name for conns"s. They *** you into buying with a promise of a year or mor free interst tell you you're approved. You purchase the item then they say you weren't approved for free interest and charge you 29 percent interest. I've been conned by conns. By purchasing a refrigerator from them mistake!!!!!

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  • From mobile
  • Aug 26
  • #907890

Yall are some RACIST *** people..i was approved online but once i came in the store it was a different story!

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Purchased a stack able washer/dryer on Saturday Aug 21, 2016 technician hooked it up showed me where water was entering tub, did not run any cycles so was not aware unit would not work until actually tried to wash clothes on following Wednesday. Called service department wanted to set service for Sept 1, told them totally unacceptable, they esaclated to have service tech come on Friday 08/26/17, oh was not informed of escalation until I finally... Read more

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I bought a washer, dryer, frig, stove, microwave and dishwasher from Conns. The washer wouldn't work when they delivered so i waited a week without a washer for another one. Then the heating element went out on the dryer, the dish washer doesn't work so I have to hand wash the dishes. Now the ice maker had quit, the knobs on the stove have broke and the Samsung letters are coming off. The only thing that still works is the microwave. All this in... Read more

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I evento in to conns today had a great experience the guy Robert was very patient and very helpful to me he was working with me and was trying to get me the livingroom set that i Wanted i was ha informado issues but he explained to me every step he was taking on application process and the manager was really attendtive i recommend anyone to go and check it out i want to the conns on eubank and im getting my livingroom set delivered tomorrow and... Read more

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This should be against the law somehow. I filled out an application they called with amount of approval. Walked me through refrigerator models and our family selected one only to not hear back when I asked about terms of the loan. Birds chirping......So I call and then am told nope you are not approved. Credit is not given through CONNS AT ALL. third party creditor who denied me. This seems trivial, but our family refrigerator is falling apart... Read more

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Conns got their paymnet, and refuse to send copy of the check, they are trying to ad $12 to this payment, This not how the contract was drawn up, Conn's can not just steal money from the customer, Read this Conns, http://www.consumerfinance.gov/askcfpb/336/what-is-harassment-by-a-debt-collector.html Enough already, you have been turned in, I have a Record of all calls. We payed to have this Dishwaser installed and when they brought the unit the... Read more

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I couldn't agree more. After the sale they only delivery once a week to my area. They didn't deliver till 9:30 pm. Was told i would receive a 100.00 credit on my pirchase. Fat chance no one knew anything and they started calling for a payment ten days before due date. I have finally stopped the calls. It was crazy the department manager was really rude . When i told them to stop calling. He said pay your bill. Ahead of time dude seriously. Wow... Read more

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  • From mobile
  • Aug 16
  • #901696

Conns Appliance are nothing but crooks. I returned air conditioning that was to big but still have this account closed on my credit report when it shouldn't be there in first place.

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Bought a sofa, loveseat, recliner, coffee and end tables, and lamps from this crooked outfit. The sales person, who could not even put the order in the computer without the manager's assistance, would say anything to get you to sign on the dotted line. To make a long story short, our delivery was scheduled 1-4 and they were to give a 30 minute notice. I had to take half a day off of work, just to wait for them. BUT....they call at 11 saying... Read more

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